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Managed services
ICP Total Coverage, the network support specialist, provides a Managed service that proactively monitors your networks in a real time converged environment. This approach ensures the reduction of downtime, increasing availability and operational efficiency to your business. ICP Total Coverage Vision also provides you with a competitive advantage over your competitors.
As a specialist in the provision of Managed service support, the following information highlights some of the reasons why many business's are turning to a Managed service to increase the operational efficiency.
What is a Managed service?
A Managed service is the practice of a client transferring day-to-day related network management responsibility through a service provider as a strategic method for improved effective and efficient operations. Typically, the client remains accountable for the functionality and performance of the network infrastructure and does not relinquish the overall management responsibility of their network/s.
Overview
In today’s challenging business environment managing operations has become more complicated due to the increase in size of network operations and the growing pressure to keep updated with the latest technology and systems.
Maintaining the wider strategy to improve business processes and to constantly maintain competitiveness and differentiation in the market often means balancing innovation with cost reduction. Delivering and maintaining effective ICT requires specialist skills and resources that are often difficult to provide in-house, especially when organisations lose their experienced support staff and new technologies are constantly being adopted. A Managed service enables you to survive the ‘peaks and troughs’ of running a business, providing you with a vehicle to exceed service delivery, mitigate risk and increase the visibility of your network infrastructure.