Arc Call Reporting

ARC Solutions from ICP Ltd.

Mature Call Statistics and Accounting package for Cisco Call Manager

Arc Call Reporting has been deployed on nearly 3500 sites in the UK on multiple telephone system types. It has comprehensive statistic and financial filters, and supports multiple tariff types. It can report on data from large multiple sites (one of our largest customers uses it to report on 20,000 extensions over 18 sites).

Arc Call Reporting is integrated easily into the Arc Console product with further integration available off-the-shelf with Speech Attendant and Corporate Directory. Users of this system enjoy the following business benefits

Key Features

Reduced telephone system abuse
Ability to better plan for future voice network infrastructure requirements
Increased efficiency compared with traditional call reporting methods
Supports your legacy telephone system whilst you migrate to IP telephony
Unlimited reports for both statistic, financial, graphical and exception reporting
Automatic scheduling of any reports; send these to e-mail, file, printer
Multiple tariff types supported
Multiple sites (or Call Manager clusters) supported
Additionally supports up to 90 different telephone system types

Arc Call Reporting

Mature Call Statistics and Accounting package for Cisco Call Manager

Key Features

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